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Flux City

August 8, 2026

Support for Flux+ Membership

To get information and support for Nova+ Membership, visit the Nova+ website for general details and member benefits, manage your subscription through your platform account (such as your website dashboard or payment provider), and access technical support through the Nova Support Centre for help with account issues, billing, or in-game features.

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Flux City

August 8, 2026

Best Practices for Protecting Your Virnexis Games Account

Learn how to help keep your Virnexis Games account secure and protect your personal information. This guide covers recommended security practices, including using a strong and unique password, enabling 2-Step Verification, keeping your email account secure, recognising suspicious activity, and avoiding phishing attempts or websites that may try to steal your account information.

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Flux City

August 8, 2026

Setting Up 2-Step Verification with Virnexis Games

Learn how to set up 2-Step Verification on your Virnexis Games account using a compatible authentication app to add an extra layer of security and help protect your account from unauthorised access.

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Virnexis Games

August 8, 2026

No Longer Have Access to Authentication App for 2-Step Verification

If you no longer have access to the authentication app used for 2-Step Verification on your Virnexis Games account, you can submit a support request for assistance restoring access to your account.

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Virnexis Games

August 8, 2026

Forgot email address associated with Virnexis Games account

If you’ve forgotten the email address associated with your Virnexis Games account, submit a support request and provide as much information as possible to help us identify and verify your account. This may include your username, previous email addresses, linked accounts, or other relevant account details.

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Flux City

June 2, 2026

Change Account Details

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Flux City

May 25, 2026

Virnexis Games feedback and game ideas

This page is the best place to share your thoughts, suggestions, and creative ideas with the Virnexis Games team. Whether you’ve found a way to improve an existing feature, have feedback on your experience, or want to suggest a brand-new game or concept, we’d love to hear from you. Your ideas help shape future updates and games across Virnexis.

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Flux City

May 25, 2026

Flux City PC Connection Troubleshooting

This guide covers the most common connection issues players may run into on Windows, including failed login attempts, server connection errors, matchmaking problems, and unexpected disconnects. You’ll find step-by-step troubleshooting tips to help restore your connection and get back into Nova Unite as quickly as possible.

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Flux City

May 22, 2026

Returning Player Resources

The article provides information on updating gaming systems, launchers, troubleshooting account access issues, updating games, signing in to Virnexis Games account, and catching up on missed updates and guidelines.

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