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Flux City
August 8, 2026
Support for Flux+ Membership
To get information and support for Nova+ Membership, visit the Nova+ website for general details and member benefits, manage your subscription through your platform account (such as your website dashboard or payment provider), and access technical support through the Nova Support Centre for help with account issues, billing, or in-game features.
Flux City
August 8, 2026
Best Practices for Protecting Your Virnexis Games Account
Learn how to help keep your Virnexis Games account secure and protect your personal information. This guide covers recommended security practices, including using a strong and unique password, enabling 2-Step Verification, keeping your email account secure, recognising suspicious activity, and avoiding phishing attempts or websites that may try to steal your account information.
Flux City
August 8, 2026
Setting Up 2-Step Verification with Virnexis Games
Learn how to set up 2-Step Verification on your Virnexis Games account using a compatible authentication app to add an extra layer of security and help protect your account from unauthorised access.
Virnexis Games
August 8, 2026
No Longer Have Access to Authentication App for 2-Step Verification
If you no longer have access to the authentication app used for 2-Step Verification on your Virnexis Games account, you can submit a support request for assistance restoring access to your account.
Virnexis Games
August 8, 2026
Forgot email address associated with Virnexis Games account
If you’ve forgotten the email address associated with your Virnexis Games account, submit a support request and provide as much information as possible to help us identify and verify your account. This may include your username, previous email addresses, linked accounts, or other relevant account details.
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